*This website is for our members only and not for the public.

Refund and Cancellation Policy

Insight Multistate Agro Cooperative Society Limited does not provide refunds or cancellations as we are a Multistate Agro Cooperative Society engaged in multiple projects, including implementing an online marketplace and offering various services and support to our members. We require a payment gateway to receive payments from our members. Immediately upon receipt of payment, an E-Receipt confirming your payment will be issued and sent to your registered email ID or mobile number. No refund of enrolment fees or admission fees shall be made as these funds go toward project expenses incurred by the Society. If a member decides to withdraw from this project for any reason, please note that registration fees, admission fees, and membership fees are non-refundable.

For any questions or concerns regarding our Refund Policy, please contact us by email at mail@insightagri.com.

Circumstances Eligible for Refund:

1. Multiple Charges Due to Technical Error:

If a customer’s card or bank account is debited multiple times due to a technical error, or if an excess amount is charged in a single transaction due to a technical error, the excess amount (excluding payment gateway charges) will be refunded to the customer.

2. Unsuccessful Transactions Due to Technical Error:

If payment is charged to the customer’s card or bank account, but the transaction fails, the member can apply for a refund. The application must include the transaction number and the original payment receipt, if available.

Refund Process:

The refund application, in the prescribed format, should be sent to mail@insightagri.com.

The application will be processed manually. After verification, if the claim is found valid, the excess amount will be refunded via electronic mode in favor of the member.

A confirmation of the refund will be sent to the registered email address within seven calendar days of receipt of the claim.

It may take 3-7 days for the refunded amount to reflect in the member’s bank account, depending on the bank’s policy.

Disclaimer:

Insight Multistate Cooperative Society assumes no responsibility and shall not be liable if it is unable to process any payment instructions on the payment date due to:

  • Incomplete, inaccurate, or delayed payment instructions issued by the user.
  • Insufficient funds or limits in the payment account.
  • Encumbrances or charges on the payment account funds.
  • Refusal or delay by the user’s bank to honor the payment instructions.
  • Circumstances beyond the control of the Society, including natural disasters, power failures, or system breakdowns.

In case of payment failure for any reason, the user will be notified via email.

Account Suspension or Termination:

Users agree that Insight Multistate Cooperative Society may suspend or terminate their account or access to services at its sole discretion, with or without notice, for any reason, including suspected fraudulent or abusive activity. Upon termination, users must immediately cease using the services. Fraudulent or illegal activities may be referred to appropriate law enforcement authorities.

Terms and Conditions

Website Usage:

By accessing https://insightagri.com/, you agree to the unconditional acceptance of these terms and conditions. Insight Multistate Cooperative Society reserves the right to update or revise these terms at its discretion. Continued use of the site constitutes acceptance of such changes.

Eligibility:

The website is available only to individuals who can legally enter contracts under applicable laws. All products and services are available exclusively to registered members. Users under 18 years of age or those legally incompetent to contract are not eligible to use the site. Insight Multistate Cooperative Society reserves the right to terminate access for such individuals.

Membership:

Membership is required to access products or services. Members must provide true, accurate, and complete information during registration. The Society reserves the right to revoke membership request at any time without notice.

Electronic Communications:

By communicating electronically with Insight Multistate Cooperative Society, users consent to receive periodic electronic communications as required.

Reviews, Feedback, and Submissions:

All feedback, comments, and submissions become the exclusive property of Insight Multistate Cooperative Society. Users agree not to submit unlawful, threatening, or inappropriate content and indemnify the Society for claims resulting from their submissions.

Accuracy of Content:

While Insight Multistate Cooperative Society strives for accuracy, errors may occur. The Society reserves the right to correct errors, modify prices or information, and cancel orders at its discretion.

For further details, please contact us at mail@insightagri.com